Innsight Innsight
AI-powered review intelligence

Every guest review,
turned into insight.

Innsight gathers feedback from across your guest house, reads it the way a seasoned manager would, and hands you the strengths to celebrate, the issues to fix, and how you stack up against the competition — no spreadsheets required.

POPIA-compliant · your guest data stays encrypted and yours.

The Vineyard House

Guest sentiment · last 30 days

#2
Cleanliness
Breakfast
Wi-Fi speed
Act on first: guests love the breakfast, but slow Wi-Fi is the recurring complaint — worth a router upgrade.

All feedback, one place

Pull reviews and direct guest feedback together into a single, tidy view.

Reads between the lines

Claude-powered analysis surfaces sentiment, themes, strengths and fixes.

Know your competition

See how you rank against nearby guest houses, head to head.

Just ask

Type a question about your guests and get a straight answer, instantly.

Start seeing what your guests are really saying.